Review Monitoring
Track incoming reviews in one place with outlet-level visibility and trend context for accountability.
Screenshot
Dashboard review stream
V1 Limitation
No public competitor benchmarking in V1.
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Features built for operational control
Pragati360 focuses on reputation control, lead discipline, and multi-outlet visibility for Indian SMB teams.
Review Alerts & Escalation
Trigger role-based alerts for rating drops and unresolved high-risk reviews to reduce delayed response.
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Escalation rules and alert channels
V1 Limitation
Alert channel configurations are plan-based.
Auto-Reply (Rule-Based)
Use predefined templates for faster acknowledgements based on rating or response scenarios.
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Rule and template settings
V1 Limitation
No sentiment-AI generation in V1.
Google Post Scheduling
Plan and schedule update posts to maintain local profile freshness across branches.
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Scheduled post calendar
V1 Limitation
No social media multi-network scheduling in V1.
Public Website Builder
Launch a simple public-facing site for trust and enquiry capture linked to your business operations.
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Website section builder
V1 Limitation
Advanced custom theming is out of scope for V1.
Lead Management
Capture enquiries and track response discipline to avoid slow-lead leakage in daily operations.
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Lead queue and SLA panel
V1 Limitation
No outbound campaign engine in V1.
Multi-Outlet Comparison
Compare outlet performance on rating, response behavior, and risk to prioritize interventions.
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Outlet comparison summary
V1 Limitation
No automatic competitor feed in V1.